02991nam a22002657a 4500003000500000005001700005008004100022020003000063040002300093082001800116100002800134245008700162260006300249300005000312504006700362520061400429521001001043650126401053651001702317654007902334690001302413700020002426942008002626999001902706322820250626085851.0250626b sa ||||| |||| 00| 0 eng d a9780702 188671qPaperback aRDAbENGLISHc3228 a362.1068 MULL a Muller, Marie 9118715 aHealth care service managementcMarie Muller, Marthie Bezuidenhout, Karien Jooste. aCape Town : Juta ; London :bGlobal [distributor], c2006. axiv, 562 pages bColour illustrations:c25 cm aIncludes bibliographical references (pages 541-549) and index. aThis comprehensive management manual brings together a holistic philosophy of health care, an overview of good business practices, and guidelines for compliance to national and international hospital accreditation standards. Chapters cover conceptual frameworks for health service delivery, strategic planning, good governance, financial management, human resource management, and continuous quality improvement. The philosophy of Ubuntu, the African notion that everyone in a community is responsible for the welfare of its members, is also discussed as a necessary consideration in all heath care decisions. aAdult 2Preface -- Chapter 1 Management of a healthcare organisation -- Chapter 2 Strategic management of a healthcare organisation -- Chapter 3 Selected management models -- Chapter 4 Dimensions of functional management in a healthcare organisation -- Chapter5 Change management in a healthcare organisation -- Chapter 6 Communication management in a healthcare organisation -- 6.5 Dimensions of communication management in the healthcare organisation -- Chapter 7 s Marketing of a healthcare organisation -- Chapter 8 Healthcare service planning and commissioning -- Chapter 9 Management of HIV and AIDS -- Chapter 10 Nature and scope of human resources management -- Chapter 11 Planning and provision of human resources -- Chapter 12 Maintenance of human resources -- Chapter 13 Utilization of human resources -- Chapter 14 Performance management and development of human resources -- Chapter 15 Fair labour practice -- Chapter 16 Leadership in healthcare services management -- Chapter 17 Financial management of a healthcare Chapter 18 Risk management in the healthcare organisation -- Chapter 19 Quality improvement models in a healthcare organisation -- Chapter 20 Continuous quality improvement in a healthcare organisation -- Glossary -- References -- Index. aSouth Africa 2Health services administration Public health administration South Africa 265203304 aMarthie Bezuidenhout, Sarah O'Neill, Corina Pelser, Alfred LeMaitre, Ethne Clarke, Marius Roux, Marlene Burger, Exemplarr Paarl Media Paarl 15 Jan van Riebeeck Drive, Paarl, South Africa.9194483 2ddccBOOKw12663xPriscilla Nozizwe Mogaley12663zPriscilla Nozizwe Mogale c778422d778421