@book{804330,
	author = {Kravitz,S Michael},
	title = {Managing negative people :},
	publisher = {Crisp Publications,INC.:},
	year = {© 1995},
	address = {Menlo Park :},
	note = {Managing negative people is not like most books.It has a unique "self-paced" format that encourages a reader to become personally involved.Designed to be "read with a pencil," there are exercises,activities,assessments and cases that invite participation.}
}