Ledden,Emma <br/><br/>
The communication book:  how to say it,mean it and make it  matter / 
Emma Ledden 
 - England :  Pearson,  1988 
 - xix,183 pages ;  21 cm 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9781292063201 (paperback) 
<br/><br/><label>Dewey Class. No.: </label>658.4/5 LEDD