OPERATIONS MANAGEMENT PRINCIPLES FOR CONTACT CENTRES (Record no. 50397)

MARC details
000 -LEADER
fixed length control field 00299nam a2200109Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220714s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number <a href="978 0 7021 7704 0">978 0 7021 7704 0</a>
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number NF 658.500968
942 ## - ADDED ENTRY ELEMENTS
Modifier ID 561
Modifier Name John Tresidder
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name HOFFMANN, E C
245 #0 - TITLE STATEMENT
Title OPERATIONS MANAGEMENT PRINCIPLES FOR CONTACT CENTRES
942 ## - ADDED ENTRY ELEMENTS
item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total Checkouts Barcode Date last seen Price effective from item type Public note Source of classification or shelving scheme Collection code Shelving location Full call number
        Gerard Sekoto PL(MMID-PLST-GERA) Gerard Sekoto PL(MMID-PLST-GERA) 14.07.2022 650.00   3322810095564 14.07.2022 14.07.2022 Books 209159        
        Hluvukani Public Library Hluvukani Public Library 20.08.2025 135.00   3300610006520 20.08.2025 20.08.2025 Books   Dewey Decimal Classification 600: Technology & Applied Science Non Fiction NF 658.500968
        RIVERSIDE REFERENCE LIBRARY RIVERSIDE REFERENCE LIBRARY 04.08.2021 215.00   33228024057315 04.08.2021 04.08.2021 Books