Customer Service Management : (Record no. 791741)

MARC details
000 -LEADER
fixed length control field 00515nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field 330010
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260127143531.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260127b sa ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number <a href="9781869286064">9781869286064</a>
Qualifying information (pbk)
040 ## - CATALOGING SOURCE
Transcribing agency 3228
041 ## - LANGUAGE CODE
Language English
082 #0 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 ENGE
942 ## - ADDED ENTRY ELEMENTS
Creator ID 190
Creator Name Dudu Mondlane
Modifier ID 190
Modifier Name Dudu Mondlane
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ENGELBRECHT, Eugene
245 ## - TITLE STATEMENT
Title Customer Service Management :
Cover Title A Holistic Approach
250 ## - EDITION STATEMENT
Edition statement 1st Ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Claremont
Name of publisher, distributor, etc. New Africa Books (Pty) Ltd
Date of publication, distribution, etc. 2007
300 ## - PHYSICAL DESCRIPTION
Extent vii, 152 pages
Dimensions 28 cm
942 ## - ADDED ENTRY ELEMENTS
Source of classification or shelving scheme Dewey Decimal Classification
item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from item type
    Dewey Decimal Classification     600: Technology & Applied Science Kanyamazane Kanyamazane Non Fiction 27.01.2026   658.812 ENGE 33228024130997 27.01.2026 27.01.2026 Book
    Dewey Decimal Classification     600: Technology & Applied Science Kanyamazane Kanyamazane Non Fiction 27.01.2026   658.812 ENGE 3322830033121 27.01.2026 27.01.2026 Book