Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 184880
003 - CONTROL NUMBER IDENTIFIER
- control field: 3228
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20231121144814.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 231121|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: 3228
- Transcribing agency: 3228
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: Total quality management
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (3228)0: Cook, Sarah, 1955- 184879, Customer care excellence :, 2008.