Normal view MARC view

Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

  • control field: 189127

003 - CONTROL NUMBER IDENTIFIER

  • control field: 3228

005 - DATE AND TIME OF LATEST TRANSACTION

  • control field: 20240918180952.0

008 - FIXED-LENGTH DATA ELEMENTS

  • fixed length control field: 240918|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

  • Original cataloging agency: 3228
  • Transcribing agency: 3228

150 ## - HEADING--TOPICAL TERM

  • Topical term or geographic name entry element: Customer services--Management--Study and teaching Call centers--Management--Study and teaching Customer services--Management--Problems, exercises, etc. Call centers--Management--Problems, exercises, etc

670 ## - SOURCE DATA FOUND

  • Source citation: Work cat.: (3228): Budai, Christina 189126, Contact centre operations. NQF level 4, Student's book/, 2008.