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The one-to-one future : building business relationships one customer at a time

By: Peppers, Don Material type: Text

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Item type	Current library	Call number	Status	Date due	Barcode
	Ermelo(main) Public Library Open Monday to Friday: 8H00- 17H00 No entry without mask	658.812 PEPP (Browse shelf(Opens below))	Available		3300310008450

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Previous	658.812 CALD Customer is always wrong! : 14 ways to annoy, offend, and repel consumers : a step-by-step workbook for losing sales and cutti ng profits	658.812 CLAR Business success through service excellence	658.812 ENGE Customer service management : a holistic approach	658.812 PEPP The one-to-one future : building business relationships one customer at a time	658.812 sco Customer satisfaction : the other half of your job	658.812 WELL Customer care in a week	658.8120968 BLEM Service, please, South Africa!	Next

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