Leadership without excuses : how to create accountability and high performance (instead of just talking about it) /
Jeff Grimshaw, Gregg Baron.
- New York : McGraw-Hill Professional, c2010.
- xxiv, 280 pages ; 24 cm.
Includes bibliographical references and index.
Equip your people for moments of truth and tradeoff -- Invest excruciating minutes to ensure role clarity -- Use commander's intent to promote ownership, stretch your people, and align them with your business strategy -- Compete for attention -- Boost the credibility of your high expectations -- Reward what you want to see more of--and stop tolerating what you don't -- Use the other f-word to tap hidden sources of motivation -- Wield your biggest stick : the power to take things away -- When you have no authority, use increased confidence and reduced anxiety as your consequence currency -- Whet the appetite for truth -- Prevent excuses before they happen -- Banish the fantasies and fetishes that lead to fingerpointing -- Treat mistakes as intellectual capital and give negative feedback that doesn't freak people out.
"There are three kinds of employees: Some are Saints; they're always accountable. Some are Sinners; they're never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don't. What makes the difference? Leadership without Excuses has the answers." "Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables' poor choices and excuse-making - and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality."--BOOK JACKET.
9780071600040
Leadership. Teams in the workplace. Responsibility.