Listen up : knowing when and when not to speak /
Greg Roza.
- First edition
- New York : Rosen Pubublishing Group, 2012.
- 80 pages : Colour illustrations ; 24 cm.
- Communicating with confidence .
Includes bibliographical references (p. 73-76) and index.
Why is listening important? -- The obstacles to good listening -- How we listen -- Who are you listening to?