Connecting Knowledge And Perfomance In Public Services:  From Knowing To Doing 

 - 1st Ed. 
 - Cambridge  Cambridge University Press  2010 
 - xviii, 295 pages  25 cm 
<br/><br/><label>ISBN: </label>9780521195461 
<br/><br/><label>Dewey Class. No.: </label>352.66 CONN