Public Services Delivery :  Public Sector Government And Accountability Series 
[Editor: Shah, Anwar] 
 - 1st Ed. 
 - Washington DC  The World Bank  2005 
 - xxxviii, 219 pages  22 cm 
<br/><br/><label>ISBN: </label>9780821361405 
<br/><br/><label>Dewey Class. No.: </label>361.60684 PUBL