ENGELBRECHT, Eugene   <br/><br/>
Customer Service Management :  A Holistic Approach 

 - 1st Ed. 
 - Claremont  New Africa Books (Pty) Ltd  2007 
 - vii, 152 pages  28 cm 
<br/><br/><label>ISBN: </label>9781869286064 
<br/><br/><label>Dewey Class. No.: </label>658.812 ENGE