Customer Service 
[Editor: Machado, R] 
 - 2nd Ed. 
 - Cape Town  Juta & Co, Ltd  2014 
 - x, 187 pages  24 cm 
<br/><br/><label>ISBN: </label>9781485102564 
<br/><br/><label>Dewey Class. No.: </label>658.812 DIG