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Telephone courtesy and customer service

by FINCH, Lloyd C.

Material type: Text Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Ermelo(main) Public Library (1)Call number: 651.73 FIN.

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Telemarketing : applications and opportunities

by FINCH, Lloyd C.

Material type: Text Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Ermelo(main) Public Library (1)Call number: 658.85 FIN.

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