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1.
The rules of management : a definitive code for managerial success / Richard Templar.

by Templar, Richard, 1950-2006.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ; New York : Prentice Hall Business/Pearson, 2011Availability: Items available for loan: Mafemani (1)Call number: 658 TEMP 22.

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2.
5 Star Service : How To Deliver Exceptional Customer Service

Edition: 2nd Ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Prentice Hall Business 2010Availability: Items available for loan: Kanyamazane (1)Call number: 658.812 HEPP.

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