000 00272nam a2200097Ia 4500
082 _a650.13 LUND
245 0 _aWorking with difficult people
100 _a LUNDIN, William New York, [c.2009] 2nd ed
_930392
942 _cBK
008 210816s9999 xx 000 0 und d
999 _c113286
_d113285