000			00300nam a2200097Ia 4500
082			_a658.45 BECK
245		0	_aMastering communication at work : how to lead, manage, and influence
100			_a Becker, Ethan F. New York, [c.2009]
942			_cBK
008			210817s9999 xx 000 0 und d
999			_c180246 _d180245