000 00324nam a2200097Ia 4500
082 _aETF WILL
245 0 _aProfessional communication : how to deliver effective written and spoken messages,
100 _a English, J. Lansdowne, South Africa, 2002
_951914
942 _cBK
008 210817s9999 xx 000 0 und d
999 _c275349
_d275348