000 00272nam a2200109Ia 4500
008 220622s9999 xx 000 0 und d
020 _a978-1770083394
082 _aJ 158.2 HAVE
100 _aHAVELIN,KATE
245 0 _aASSERTIVENESS HOW CAN I SAY WHAT I MEAN
942 _cBK
_y561
_zJohn Tresidder
999 _c52929
_d52928