000 00255nam a2200097Ia 4500
008 220601s9999 xx 000 0 und d
020 _a978-1-7700-8339-4
100 _aHavelin, k (et al)
245 0 _aAssertiveness: How can I say what I mean?
942 _cBK
_y561
_zJohn Tresidder
999 _c53004
_d53003