000 00267nam a2200109Ia 4500
008 220714s9999 xx 000 0 und d
020 _a705416232
082 _a302.2COMM
100 _aDorling Kindersley
_964917
245 0 _aCommunicate with confidence
942 _cBK
_y561
_zJohn Tresidder
999 _c633687
_d633686