000 00290nam a2200109Ia 4500
008 220713s9999 xx 000 0 und d
020 _a978160163029 2
082 _a651.74 BLY
100 _aRoberts Bly
_9161533
245 4 _aThe encyclopedia of Business letters,Faxes & email
942 _cBK
_y561
_zJohn Tresidder
999 _c662141
_d662140