000 00358nam a2200097Ia 4500
082 _a658.812 BEEM
245 0 _aThe customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world
100 _a Beemer, C. Britt New York, [c.2009]
_99264
942 _cBK
008 210816s9999 xx 000 0 und d
999 _c66626
_d66625