000			02982nam a22002897a 4500
003			3228
005			20250630105555.0
008			250626b sa ||||| |||| 00| 0 eng d
020			_a9780702 188671 _qPaperback
040			_aRDA _bENGLISH _c3228
082			_a362.1068 MULL
100			_a Muller, Marie _9118715
245			_aHealth care service management _cMarie Muller, Marthie Bezuidenhout, Karien Jooste.
250			_a2nd edition
260			_aCape Town : Juta ; London : _bGlobal [distributor], _c2006.
300			_axiv, 562 pages _bColour illustrations: _c25 cm
504			_aIncludes bibliographical references (pages 541-549) and index.
520			_aThis comprehensive management manual brings together a holistic philosophy of health care, an overview of good business practices, and guidelines for compliance to national and international hospital accreditation standards. Chapters cover conceptual frameworks for health service delivery, strategic planning, good governance, financial management, human resource management, and continuous quality improvement. The philosophy of Ubuntu, the African notion that everyone in a community is responsible for the welfare of its members, is also discussed as a necessary consideration in all heath care decisions.
521			_aAdult
650			_2Preface -- Chapter 1 Management of a healthcare organisation -- Chapter 2 Strategic management of a healthcare organisation -- Chapter 3 Selected management models -- Chapter 4 Dimensions of functional management in a healthcare organisation -- Chapter5 Change management in a healthcare organisation -- Chapter 6 Communication management in a healthcare organisation -- 6.5 Dimensions of communication management in the healthcare organisation -- Chapter 7 s Marketing of a healthcare organisation -- Chapter 8 Healthcare service planning and commissioning -- Chapter 9 Management of HIV and AIDS -- Chapter 10 Nature and scope of human resources management -- Chapter 11 Planning and provision of human resources -- Chapter 12 Maintenance of human resources -- Chapter 13 Utilization of human resources -- Chapter 14 Performance management and development of human resources -- Chapter 15 Fair labour practice -- Chapter 16 Leadership in healthcare services management -- Chapter 17 Financial management of a healthcare Chapter 18 Risk management in the healthcare organisation -- Chapter 19 Quality improvement models in a healthcare organisation -- Chapter 20 Continuous quality improvement in a healthcare organisation -- Glossary -- References -- Index.
651			_aSouth Africa
654			_2Health services administration Public health administration South Africa
690			_265203304
700			_aMarthie Bezuidenhout, Sarah O'Neill, Corina Pelser, Alfred LeMaitre, Ethne Clarke, Marius Roux, Marlene Burger, Exemplarr Paarl Media Paarl 15 Jan van Riebeeck Drive, Paarl, South Africa. _9194483
710			_aJuta _9193757
942			_2ddc _cBOOK _y12663 _zPriscilla Nozizwe Mogale
999			_c778423 _d778422