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| 003 | 330010 | ||
| 005 | 20260128122316.0 | ||
| 008 | 260128b sa ||||| |||| 00| 0 eng d | ||
| 020 |
_a9780874257311 _qpbk |
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| 040 | _c3228 | ||
| 041 | _2E | ||
| 082 | 0 | _a658.812 TATE | |
| 245 |
_aThe Service Pro : _bCreating Better, Faster, And Different Customer Experiences |
||
| 250 | _a1st Ed. | ||
| 260 |
_aAmherst _bHRD Press _c2003 |
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| 300 |
_axii, 98 pages _c18 cm |
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| 942 |
_2ddc _cBOOK _w190 _xDudu Mondlane _y190 _zDudu Mondlane |
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| 999 |
_c791796 _d791795 |
||