The ten principles behind great customer experiences. (Record no. 785518)

MARC details
000 -LEADER
fixed length control field 00508nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field 3228
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250915105814.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250915b sa ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number <a href="9780273775089">9780273775089</a>
Qualifying information (pbk)
040 ## - CATALOGING SOURCE
Transcribing agency 3228
041 ## - LANGUAGE CODE
Language English
082 #0 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.12 WATK
942 ## - ADDED ENTRY ELEMENTS
Creator ID 235
Creator Name Mike Maaboi
Modifier ID 235
Modifier Name Mike Maaboi
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Watkinson, Matt
245 ## - TITLE STATEMENT
Title The ten principles behind great customer experiences.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Harlow:
Name of publisher, distributor, etc. Pearson education,
Date of publication, distribution, etc. 2013.
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 222 Pages.;
Other physical details ill,
Dimensions 15 cm.
521 ## - TARGET AUDIENCE NOTE
Target audience note Adult
942 ## - ADDED ENTRY ELEMENTS
Source of classification or shelving scheme Dewey Decimal Classification
item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from item type
    Dewey Decimal Classification     600: Technology & Applied Science Mafemani Mafemani General Stacks 15.09.2025 410.00   658.12 WATK 3300610015202 15.09.2025 15.09.2025 Book