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The ten principles behind great customer experiences.

By: Watkinson, MattMaterial type: TextTextPublication details: Harlow: Pearson education, 2013. Description: xviii, 222 Pages.; ill, 15 cmISBN: 9780273775089DDC classification: 658.12 WATK
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600: Technology & Applied Science General Stacks 658.12 WATK (Browse shelf(Opens below)) Available 3300610015202

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