Focus on management principles : a generic approach Andreas De BeerD Rossouw (Dirk)J KrielJ Berning

Includes bibliographical references and index.

An outline of management -- Introduction -- Historical background of management -- Ancient times: Management in antiquity -- Medieval period -- Industrial period -- The evolution of management theory -- Classical approaches -- Contemporary approaches -- The management environment -- Defining the management environment -- The composition of the management environment -- The micro-environment -- The market environment -- The macro-environment -- Summary -- References -- Management tasks: introduction -- What is management? -- The management tasks -- The main management tasks -- Additional management tasks -- Planning -- The planning process -- Time management -- Organising -- The principles of organising -- Leading -- Leadership -- Communication -- Motivation -- Controlling -- Steps in the process of controlling -- controlling versus planning -- Integration -- Summary -- References -- Leadership and teamwork: introduction -- The nature of leading -- What is leading? -- Leadership -- What is leadership? -- effective managers must be good leaders -- The qualities of good leaders -- Different leadership styles and their implications -- The contingency approach -- Suggestions for effective leadership -- Leading: the other supporting management tasks -- Teams -- Team leadership -- The empowerment of people -- Summary-- References -- Interpersonal skills: introduction -- What is communication -- The communication process -- The principles of effective communication -- Methods of communication -- Formal and informal communication -- Motivation -- What is motivation? -- Theories of motivation -- Principles of motivation in the workplace -- Handling conflict -- The definition of conflict -- Various schools of thought on handling conflict -- Constructive (functional) and destructive (dysfunctional) conflict -- Types of conflict -- Principles of managing conflict in the workplace -- Summary -- References -- Contemporary issues: organisational culture, diversity management, business ethics and corporate social responsibility: introduction -- Organisational culture -- The building blocks of organisational culture -- The four basic types of organisational culture -- Organisational culture and change -- How to overcome resistance to change -- Diversity management -- Diversity described -- The attitudes of workers toward diversity -- Ways in which to manage diversity -- Ethics -- How ethics are forgotten by multinational companies -- Social responsibility -- Measuring corporate social performance -- Summary -- References -- Contemporary issues: organisational politics, change management and HIV/AIDS in the workplace: introduction -- Organisational politics -- Managing change -- The change process -- Resistance to change -- HIV/AIDS -- Understanding HIV/AIDS -- What is HIV/AIDS? -- Transmission of HIV/AIDS -- The laws governing HIV/AIDS in the workplace -- Developing and planning an HIV/AIDS policy and programme -- Summary -- References.

adult/students