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	1.	Effective customer care / Pat Wellington. by Wellington, Patricia. Series: Creating successMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, c2010Online access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: ERMELO REGIONAL LIBRARY (1)Call number: 658.812 WELL. Found in Open Library: Place hold Add to cart (remove)
	2.	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955-. Edition: 5th ed., Fully updated.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2008Online access: Table of contents only \| Contributor biographical information Availability: No items available. Found in Open Library: Add to cart (remove)
	3.	My big idea : 30 successful entrepreneurs reveal how they found inspiration Rachel Bridge. by Bridge, Rachel. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Philadelphia: Kogan Page, 2006Availability: Items available for loan: Mkhuhlu (1)Call number: 338.040922 BRID. Found in Open Library: Place hold Add to cart (remove)
	4.	Brand psychology : consumer perceptions, corporate reputations / Jonathan Gabay. by Gabay, Jonathan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; Philadelphia : Kogan Page, 2015Availability: Items available for loan: Hluvukani Public Library (1)Call number: 658.827019 GABA . Found in Open Library: Place hold Add to cart (remove)