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Contact centre operations. NQF level 4, Student's book/ Christina Budai

By: Budai, ChristinaMaterial type: TextTextSeries: FET firstPublication details: [Johannesburg] : Macmillan, 2008. Description: 112 pages: Illustrations; 30cmISBN: 9781770307018Subject(s): Customer services--Management--Study and teaching Call centers--Management--Study and teaching Customer services--Management--Problems, exercises, etc. Call centers--Management--Problems, exercises, etcDDC classification: ST 658.812 BUD
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 600: Technology & Applied Science General Stacks ST 658.812 BUD (Browse shelf(Opens below)) Available 3322803175845

FET student’s book

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